a couple came over to order food from our cafe area. they asked if they could order hot dogs. i appoligized and said that the hot dog machine was broken so we couldn't sell hot dogs. they then asked to order sausage. i once again pointed out (this time pointing to the machine that cooks hot dogs and sausages which had nothing on it) and explained that the machine is broken so we were unable to make any. they then stormed off as if it was my fault the machine was broken.