Tales by retail employees about the customers we deal with
Wednesday, November 17, 2010
Where is the other one?
A customer wants to exchange a defective item. I tell he she can go to the sales floor get the one she wants, but she needs to take the one she already purchased with her and bring it back to the desk with the new one since we cannot leave paid stuff up there. She comes back with the just the new one. If there is a way I can explain this any clearer can someone let me know?