If one more person tells me to not put defective items back on the sales floor, I will scream. I get the fact you got a damaged item. I understand that maybe it had been returned before and whomever did the return may not have checked it. But do not assume A. I am the person responsible or B. I am the type of person who doesn't check the items. Especially if I have already checked it, am defecting it out, and I am putting it in a bin to be destroyed. And do not keep repeating over and over that the item is broken. I heard you the first 100 times you said it.