This gem was told to me by an fellow employee after I had sent the customer to electronics. The customer was looking for a phone. She found the aisle, pulls an employee over and asks for land line phones. She's standing right in front of them. The employee politely points them out. This customer kept insisting they weren't the phones that you find in your house, while the employee tried to convince her they were. I don't know if she bought anything, but if she did it's being returned. Not that there was anything wrong with it that she would know of as she probably wouldn't even know how to open the box.