Me: Sorry, I can't.
Woman: Why not?
Me: Because we don't do that.
Now I really wanted to say because we are a discount retail chain, not a mail order company.
Another woman: I bought this DVD and another one but forgot to use my coupon and I don't have a receipt.
Me: I need the receipt and coupons are only supposed to be used on the same day.
Another woman: What am I supposed to do?
Me: Sorry, that's the policy.
What I really wanted to say was there were a million things you could have done. Like pay attention to the fact there was a coupon the day you bought it. Come back the same day and not waited around until after you had already given the dvd to the kid. Yeah, there's lots you could have done. None of which involved making this my problem.
Haha nice, I like that you wrote what you wanted to say
ReplyDeletei hope i'm hanging around by the service desk when you finally snap, i would hate to miss that.
ReplyDeleteIt's getting harder and harder to not say what's on my mind. And when i finally do snap, if you're not there, I'll see if I can get the tapes from security and put them up on youtube.
ReplyDeletethey won't do it, i tried to get them to put amelia's soda rocket incident up but they wouldn't nor would they give me a copy. if you feel it comming on radio me and i'll drop whatever i'm doing.
ReplyDeleteI'll call ya. Make sure you have a camera or a cell phone that can take video
ReplyDelete